MANAGING SENSITIVE INFORMATION TRANSFER BETWEEN PARTIES IN A TELEPHONE CONVERSATION

A communication device associated with a first party monitors a call between the first party and a second party. The communication device identifies a request for sensitive information from the second party during the call. The communication device determines whether the requested sensitive information matches sensitive information stored in an encrypted data store by determining whether a text representation of the requested sensitive information matches a text representation of the sensitive information stored in the encrypted data store. The communication device sends, responsive to determining that the requested for sensitive information matches the stored sensitive information, the requested sensitive information to the second party.