EVALUATING CONVERSATION DATA BASED ON RISK FACTORS

Patent №

US 10,175,865

Granted

2019-01-08

Filed 2017

Owner

VERINT AMERICAS INC.

Lab

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15857160

This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.

Machine learningNatural languageSpeechKnowledge representationPlanningAI hardwareG06F 3/04842G06F 40/30G06F 40/35G10L 15/22G06F 40/268G10L 15/18G10L 15/1822G10L 15/183+4 more

AI classification

Natural language1.00
Speech1.00
Planning1.00
AI hardware1.00
Knowledge representation1.00
Machine learning0.98
Evolutionary computation0.24
Vision0.15

Ownership

VERINT AMERICAS INC.

assignment · 449630046

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