Patent №
US 11,409,961
Granted
2022-08-09
Filed 2019
Owner
VERINT AMERICAS INC.
Lab
—
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16598692
This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
AI classification
Ownership
VERINT AMERICAS INC.
assignment · 508210777
Assignors
FREEMAN, CYNTHIA, FREEMAN, CYNTHIA, BEAVER, IAN
On an employer assignment, the assignors are typically the inventors.