ASSESSING THE STRUCTURAL QUALITY OF CONVERSATIONS

Patent №

US 10,311,895

Granted

2019-06-04

Filed 2018

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15997967

Input of a conversation is received. The conversation includes at least a first user. An utterance of the conversation is analyzed to identify a dialog act attribute, an emotion attribute, and a tone attribute. The dialog act attribute, emotion attribute, and tone attribute are annotated to the utterance of the conversation. The conversation is validated based on the annotated attributes compared with a threshold. The annotated conversation and the validation of the conversation are stored.

Natural languageSpeechKnowledge representationPlanningAI hardwareG10L 25/63G06F 16/24578G06F 16/634G06Q 10/06316G10L 15/22H04M 3/2236H04M 3/4936G10L 2015/227+3 more

AI classification

Natural language1.00
Speech1.00
Knowledge representation1.00
Planning0.58
AI hardware0.53
Machine learning0.13
Evolutionary computation0.00
Vision0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 459890205

Assignors

AKKIRAJU, RAMA KALYANI T., MAHMUD, JALAL, SINHA, VIBHA S., XU, ANBANG, GUNDECHA, PRITAM S., BHUIYAN, MD MANSURUL A., ORABY, SHEREEN M.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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