LIGHTWEIGHT BROWSER MONITORING AND VIEWING

Patent №

US 10,366,148

Granted

2019-07-30

Filed 2016

Owner

AMAZON TECHNOLOGIES, INC.

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15150223

Troubleshooting, training, and other services that can be provided remotely to a user of an application, Web page, or similar component can take advantage of a lightweight approach to monitoring, viewing, and/or control. A page being viewed by a user can have client executable code contained therein, wherein actions of the user with respect to the page can generate events that can be sent to a remote queue, service, server, etc. A local copy of the page can be created that can be viewed and/or operated by a person providing the service to the user. A listener component can be configured to retrieve events from the queue, etc., and send those events to the local device such that the local copy can be updated, causing the local copy to accurately reflect what the user is seeing and doing with respect to the page.

PlanningH04L 67/02G06F 1/1618G06F 9/452G06F 16/954G06F 16/958G06F 40/197G06Q 20/00H04L 43/00+4 more

AI classification

Planning0.68
AI hardware0.03
Evolutionary computation0.01
Natural language0.01
Vision0.01
Knowledge representation0.00
Machine learning0.00
Speech0.00

Ownership

AMAZON TECHNOLOGIES, INC.

assignment · 385210649

Assignors

GOODSPEED, JOSHUA M.

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC