SYSTEMS AND METHODS FOR ANALYZING EMOTIONAL RESPONSES TO ONLINE INTERACTIONS

Patent №

US 10,419,375

Granted

2019-09-17

Filed 2016

Owner

SYMANTEC CORPORATION

Lab

AI components

3

nlp · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15181457

The disclosed computer-implemented method for analyzing emotional responses to online interactions may include (1) identifying an online interaction of a user, (2) detecting an emotional response of the user to the online interaction by monitoring one or more emotional indicators of the user during the online interaction and determining, based on an evaluation of the one or more emotional indicators, that the emotional response of the user is outside an expected range, and (3) performing a security action in response to determining that the user's emotional response is outside the expected range. Various other methods, systems, and computer-readable media are also disclosed.

Natural languagePlanningAI hardwareG06F 40/30G10L 25/63H04L 51/212H04L 51/52H04L 67/535H04L 67/02

AI classification

AI hardware0.97
Natural language0.94
Planning0.58
Machine learning0.47
Speech0.39
Vision0.26
Knowledge representation0.09
Evolutionary computation0.01

Ownership

SYMANTEC CORPORATION

assignment · 389030762

Assignors

SOKOLOV, ILYA, NEWSTADT, KEITH

On an employer assignment, the assignors are typically the inventors.

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