COMMUNICATING IN CHAT SESSIONS USING CHAT BOTS TO PROVIDE REAL-TIME RECOMMENDATIONS FOR NEGOTIATIONS

Patent №

US 10,445,845

Granted

2019-10-15

Filed 2016

Owner

PAYPAL, INC.

Lab

AI components

4

nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15199414

The method can determine that chat texts provided in a chat session by first and second chat application instances are directed to negotiation of a sale of an item. A recommended sale price for the item is generated based on the chat texts and item's current price. In response to determining to provide the recommended sale price to the first chat application instance, a third chat text can be transmitted, via the chat bot, to the chat session to cause a first UI of a user device hosting the first chat application instance to present the recommended sale price, and to cause the first UI to present a request for selection, from the first chat application instance, whether to transmit a fourth chat text to cause, in a second UI of a user device hosting the second chat application instance, a presentation of the recommended sale price.

Natural languageKnowledge representationPlanningAI hardwareG06Q 50/188G06F 16/9535G06Q 20/102G06Q 30/0283G06Q 30/0611G06Q 30/0613H04L 51/02H04L 51/04+2 more

AI classification

Natural language1.00
Planning1.00
Knowledge representation0.92
AI hardware0.86
Machine learning0.23
Evolutionary computation0.01
Speech0.00
Vision0.00

Ownership

PAYPAL, INC.

assignment · 390870864

Assignors

DELANEY, JENNIFER

On an employer assignment, the assignors are typically the inventors.

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