COMMUNICATING IN CHAT SESSIONS USING CHAT BOTS TO PROVIDE REAL-TIME RECOMMENDATIONS FOR NEGOTIATIONS
Patent №
US 10,445,845
Granted
2019-10-15
Filed 2016
Owner
PAYPAL, INC.
Lab
—
AI components
4
nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
15199414
The method can determine that chat texts provided in a chat session by first and second chat application instances are directed to negotiation of a sale of an item. A recommended sale price for the item is generated based on the chat texts and item's current price. In response to determining to provide the recommended sale price to the first chat application instance, a third chat text can be transmitted, via the chat bot, to the chat session to cause a first UI of a user device hosting the first chat application instance to present the recommended sale price, and to cause the first UI to present a request for selection, from the first chat application instance, whether to transmit a fourth chat text to cause, in a second UI of a user device hosting the second chat application instance, a presentation of the recommended sale price.
AI classification
Ownership
PAYPAL, INC.
assignment · 390870864
Assignors
DELANEY, JENNIFER
On an employer assignment, the assignors are typically the inventors.