METHOD AND SYSTEM OF GENERATING DIALOGUE RESPONSES FOR USERS IN REAL-TIME

Patent №

US 10,679,010

Granted

2020-06-09

Filed 2018

Owner

WIPRO LIMITED

Lab

AI components

5

ml · nlp · speech · kr · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15988493

The present disclosure discloses method and response generation system for generating dialogue responses for users in real-time. The response generation system receives pair of utterance from one or more sources, where pair of utterance comprise conversation between user and computing device, identifies one or more labels from utterance of pair of utterance that corresponds to user, where one or more labels exhibit relationship. One or more intent corresponding to each of identified one or more labels is determined, where one or more intent is restricted according to current context of utterance of user. A polarity of each of one or more intent is determined based on pre-defined scale comprising left bound and right bound and one or more responses for user are generated until determined polarity for each of labels from identified one or more labels is within pre-defined distance of left bound or right bound of pre-defined scale.

Machine learningNatural languageSpeechKnowledge representationAI hardwareG06F 40/30G06F 40/35G06N 3/006G06N 5/01G06N 5/041G06N 20/00

AI classification

Natural language1.00
Speech1.00
Knowledge representation0.88
AI hardware0.75
Machine learning0.51
Planning0.20
Vision0.12
Evolutionary computation0.00

Ownership

WIPRO LIMITED

assignment · 458950783

Assignors

SUNDARAM MURUGESHAN, MEENAKSHI, JAGAN, BALAJI

On an employer assignment, the assignors are typically the inventors.

From the same owner

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