Patent №
US 10,692,099
Granted
2020-06-23
Filed 2016
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
5
ml · nlp · vision · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
15095850
A method and system are provided. The method includes converting, by a computer having a processor and a memory, categorical sequence data for a customer journey into a numerical similarity matrix. The method further includes learning, by the computer, features of the customer journey by applying a distance metric learning based matrix factorization approach to the numerical similarity matrix.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 382470018
Assignors
LI, HONGFEI, SHEOPURI, ANSHUL, YI, JINFENG, YU, QI
On an employer assignment, the assignors are typically the inventors.