FACILITATING DIAGNOSIS AND CORRECTION OF OPERATIONAL PROBLEMS

An online learning management system for monitoring and maintaining operational integrity of online teaching groups having users distributed across a network is disclosed. The system includes a managing interface, a teaching module, an analyzing module, a managing module, and a monitoring module. The teaching module is configured to manage communications between computing devices of the users. The analyzing module is configured to detect operational problems and disturbances. The managing module is configured to receive messages from the analyzing module, remove a user experiencing the operational problem or disturbance, insert the user into a managing area, facilitate diagnosis and correction of the operational problem or disturbance, and return the user when the operational problem or disturbance has been corrected. The monitoring module is configured to monitor connection status data of the computing devices, determine if the connection status is unstable, and record the connection status data of the user.