Patent №
US 11,074,415
Granted
2021-07-27
Filed 2019
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
5
ml · nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16405030
Disclosed embodiments provide techniques for expanding user-chatbot conversations to include other relevant users. In some embodiments, the users are deemed to potentially be interested in learning information regarding the conversation topic. In other embodiments, the users are deemed to be potentially able to provide additional information regarding the conversation topic. In embodiments, a submitted question to a chatbot in a conversation on a messaging platform is received. The topic of the submitted question is identified. A probability that one or more additional users would benefit from an answer to the submitted question is determined. One or more additional users are invited to the conversation based on the determined probability that one or more additional users would benefit from an answer to, and/or provide information regarding, the submitted question.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 490990152
Assignors
TRIM, CRAIG M., SILVERSTEIN, ZACHARY A., GRANT, ROBERT H., RAKSHIT, SARBAJIT K.
On an employer assignment, the assignors are typically the inventors.