ARTIFICIAL INTELLIGENCE ENABLED MIXED REALITY SYSTEM AND METHOD

Patent №

US 11,113,890

Granted

2021-09-07

Filed 2020

Owner

COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD

Lab

AI components

6

ml · nlp · vision · speech · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16744781

The present invention relates to an artificial intelligence based system and method for moderating interaction between interacting users. The attempt is to improve emotional intelligence of users so that a seasoned response and reaction is observed during interaction, even if situations of conflict arise. The disclosure, thus, provides for a mixed reality glass powered assistant that displays the moderated expressions of a customer to the service provider. For the same, the analytical engine upon determining the negative emotions of customer, transforms the image of customer and adds smile to his face, which is presented to the service provider via a mixed reality glass so that he responds back to the customer in a positive manner.

Machine learningNatural languageVisionSpeechPlanningAI hardwareH04N 7/157G06N 3/0442G06N 3/045G06N 3/0455G06N 3/0464G06N 3/0475G06N 3/094G06T 19/006+9 more

AI classification

Vision1.00
Planning1.00
Natural language1.00
Speech1.00
Machine learning0.82
AI hardware0.70
Knowledge representation0.05
Evolutionary computation0.00

Ownership

COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD

assignment · 515370481

Assignors

JOSEPH, RAJKUMAR, PEEDIKA, SAFUVAN PUTHAN, VEDAMANICKAM, ARUN MUTHURAJ, APPAKUTTY, RAJGOPAL, RATHI, PURWA

On an employer assignment, the assignors are typically the inventors.

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