Patent №
US 11,189,290
Granted
2021-11-30
Filed 2019
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
7
ml · nlp · speech · kr · planning · evo · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16702632
A method, system, and program product for selecting software is provided. The method includes retrieving audio data during a call with a subject matter expert (SME). The audio data is converted into a data training set and documents of the SME are converted into a document training set. Canonical documents generated by authors are analyzed and specified code is extracted from the text data training set and document training set. Attributes of individuals are detected. The attributes are compared with specified data and the canonical documents and it is determined that the individuals are requesting information associated with the text data. The information is provided to the individuals via the canonical documents or the documents of the SME and it is determined if a matched set of data exists between the attributes, the specified data, and the canonical documents. A digital action associated with results of the determination is executed.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 511690957
Assignors
AUVENSHINE, JOHN J., LASCOLA, JASON, FLORES, MICHAEL, FORMATO, MARCI DEVORAH, KOTHAMASU, RAMESH BABU, PATEL, VIDULA M
On an employer assignment, the assignors are typically the inventors.