Patent №
US 11,275,901
Granted
2022-03-15
Filed 2019
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
5
ml · nlp · kr · planning · evo
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16701263
A method for supplementing context in dialog flows for chatbot systems includes responsive to receiving identification information associated with a user and a topic for a chatbot conversation, initializing a chatbot conversation between a chatbot and the user. The method identifies a set of entities and a set of one or more relationships, wherein each relationship from the set one or more relationships is between two entities from the set of entities. The method determines an initial set of relevancy scores for each entity in the set of entities and the set of one or more relationships, wherein the initial set of relevancy scores are based at least on a domain for the topic of the chatbot conversation. The method generates a first response to the user based on the initial set of relevancy scores, wherein the first response includes at least one entity and at least one relationship.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 511580826
Assignors
SHEK, ELINNA, DING, CHENGMIN, FILOTI, OCTAVIAN FLORIN, VERNIER, STANLEY JOHN, DECKER, RENEE F
On an employer assignment, the assignors are typically the inventors.