Patent №
US 11,487,537
Granted
2022-11-01
Filed 2020
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
6
ml · nlp · vision · planning · evo · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16951500
In an approach to linking operational data with issues, a new event is received. The new event is associated to a story, where the story is related to an identified problem within the system, and further where the new event is associated with the story using machine learning techniques. The story is associated to related change requests based on a similarity between the story and related change requests, where the similarity between the story and the related change requests is associated using the machine learning techniques. A cost is calculated for the story. Responsive to associating the new event with a specific change request, the priority of the specific change request is updated based on the cost for the story.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 544090050
Assignors
NIDD, MICHAEL ELTON, ORUMBAYEV, ALTYNBEK, HWANG, JINHO, SHWARTZ, LARISA, KRCHAK, JAKUB, WANG, QING, BAGEHORN, FRANK, SANDR, OTA, ONDREJ, TOMAS, PARTHASARATHY, SRINIVASAN, MYLEK, MICHAL
On an employer assignment, the assignors are typically the inventors.