Patent №
US 11,551,691
Granted
2023-01-10
Filed 2021
Owner
WELLS FARGO BANK, N.A.
Lab
—
AI components
4
nlp · speech · kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17248032
Systems and techniques for adaptive conversation support bot are described herein. An audio stream may be obtained including a conversation of a first user. An event may be identified in the conversation using the audio stream. A first keyword phrase may be extracted from the audio stream in response to identification of the event. The audio stream may be searched for a second keyword phrase based on the first keyword phrase. An action may be performed based on the first keyword phrase and the second keyword phrase. Results of the action may be out via a context appropriate output channel. The context appropriate output channel may be determined based on a context of the conversation and a privacy setting of the first user.
AI classification
Ownership
WELLS FARGO BANK, N.A.
assignment · 549500799
Assignors
LE CHEVALIER, VINCENT
On an employer assignment, the assignors are typically the inventors.