ADAPTIVE CONVERSATION SUPPORT BOT

Patent №

US 11,551,691

Granted

2023-01-10

Filed 2021

Owner

WELLS FARGO BANK, N.A.

Lab

AI components

4

nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17248032

Systems and techniques for adaptive conversation support bot are described herein. An audio stream may be obtained including a conversation of a first user. An event may be identified in the conversation using the audio stream. A first keyword phrase may be extracted from the audio stream in response to identification of the event. The audio stream may be searched for a second keyword phrase based on the first keyword phrase. An action may be performed based on the first keyword phrase and the second keyword phrase. Results of the action may be out via a context appropriate output channel. The context appropriate output channel may be determined based on a context of the conversation and a privacy setting of the first user.

Natural languageSpeechKnowledge representationPlanningG06F 3/167G10L 15/22G06F 16/635G10L 15/1815G10L 17/22H04R 1/403G10L 15/1822G10L 2015/088+2 more

AI classification

Natural language1.00
Speech1.00
Planning0.97
Knowledge representation0.89
Machine learning0.15
AI hardware0.12
Evolutionary computation0.11
Vision0.00

Ownership

WELLS FARGO BANK, N.A.

assignment · 549500799

Assignors

LE CHEVALIER, VINCENT

On an employer assignment, the assignors are typically the inventors.

From the same owner

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