AUTOMATED CALL REQUESTS WITH STATUS UPDATES

Patent №

US 11,563,850

Granted

2023-01-24

Filed 2021

Owner

GOOGLE INC.

AI components

5

nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17236781

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

Natural languageSpeechKnowledge representationPlanningAI hardwareH04M 3/4936G06F 40/20G06F 40/205G06F 40/56G06N 20/00G06Q 10/06G06Q 10/10G10L 15/005+12 more

AI classification

Natural language0.99
AI hardware0.97
Speech0.79
Knowledge representation0.65
Planning0.64
Machine learning0.09
Vision0.00
Evolutionary computation0.00

Ownership

GOOGLE INC.

assignment · 563790965

Assignors

SEGALIS, EYAL, WALEVSKI, DANIEL, LEVIATHAN, YANIV

On an employer assignment, the assignors are typically the inventors.

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