DYNAMIC INTENT CLASSIFICATION BASED ON ENVIRONMENT VARIABLES

Patent №

US 11,568,175

Granted

2023-01-31

Filed 2019

Owner

VERINT AMERICAS INC.

Lab

AI components

4

ml · nlp · kr · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16531350

To prevent intent classifiers from potentially choosing intents that are ineligible for the current input due to policies, dynamic intent classification systems and methods are provided that dynamically control the possible set of intents using environment variables (also referred to as external variables). Associations between environment variables and ineligible intents, referred to as culling rules, are used.

Machine learningNatural languageKnowledge representationAI hardwareG06F 40/35G06F 18/214G06F 18/24323G06F 18/24765G06F 40/253G06F 40/55

AI classification

Natural language1.00
Knowledge representation1.00
Machine learning1.00
AI hardware0.78
Speech0.34
Evolutionary computation0.30
Planning0.02
Vision0.01

Ownership

VERINT AMERICAS INC.

assignment · 501760278

Assignors

BEAVER, IAN ROY

On an employer assignment, the assignors are typically the inventors.

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