METHODS AND SYSTEMS FOR OFFERRING SERVICE TIMES BASED ON SYSTEM CONSIDERATION

Patent №

US 11,615,353

Granted

2023-03-28

Filed 2019

Owner

CLICKSOFTWARE, INC.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16725412

Method and systems for scheduling tasks to field professionals include: receiving a request to book a new appointment for a service, wherein the service is expected to be completed within a time period; identifying a first possible time slot and a subsequent second possible time slot for the new appointment within the time period; calculating a first scheduling cost associated with the first possible time slot and a second scheduling cost associated with the second possible time slot; enabling selection of the second possible time slot when it is determined that both the first scheduling cost and the second scheduling cost are below a scheduling cost threshold; and outputting a no-available-time-slot notification when is determined that both the first scheduling cost and the second scheduling cost are above the scheduling cost threshold.

PlanningG06Q 10/063116G01C 21/343G06N 5/04G06N 5/045G06N 20/00G06Q 10/02G06Q 10/04G06Q 10/06311+17 more

AI classification

Planning1.00
AI hardware0.25
Machine learning0.07
Speech0.01
Natural language0.00
Evolutionary computation0.00
Knowledge representation0.00
Vision0.00

Ownership

CLICKSOFTWARE, INC.

assignment · 513570883

Assignors

MONOVICH, AMIT, KOLODNER, YOAV, SHAPIROV, ALEXANDER

On an employer assignment, the assignors are typically the inventors.

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