Patent №
US 11,615,353
Granted
2023-03-28
Filed 2019
Owner
CLICKSOFTWARE, INC.
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16725412
Method and systems for scheduling tasks to field professionals include: receiving a request to book a new appointment for a service, wherein the service is expected to be completed within a time period; identifying a first possible time slot and a subsequent second possible time slot for the new appointment within the time period; calculating a first scheduling cost associated with the first possible time slot and a second scheduling cost associated with the second possible time slot; enabling selection of the second possible time slot when it is determined that both the first scheduling cost and the second scheduling cost are below a scheduling cost threshold; and outputting a no-available-time-slot notification when is determined that both the first scheduling cost and the second scheduling cost are above the scheduling cost threshold.
AI classification
Ownership
CLICKSOFTWARE, INC.
assignment · 513570883
Assignors
MONOVICH, AMIT, KOLODNER, YOAV, SHAPIROV, ALEXANDER
On an employer assignment, the assignors are typically the inventors.