Patent №
US 11,625,556
Granted
2023-04-11
Filed 2020
Owner
UIPCO, LLC
+1 more
Lab
—
AI components
6
ml · nlp · vision · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17096659
Techniques are described for training a learning machine. One of these methods includes tracking interactions between a customer and customer service agents. The method includes generating a training set based on the tracked interactions. The method also includes generating a trained learning machine comprising training a learning machine using the training set.
AI classification
Ownership
UIPCO, LLC
assignment · 543530668
UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
assignment · 543530725
Assignors
GAETA, MICHAEL JOSEPH, NICKEL, CHRISTINA N., STEINERT, SHANE
On an employer assignment, the assignors are typically the inventors.