Automated Testing of Dialog Systems

Patent №

US 11,645,470

Granted

2023-05-09

Filed 2020

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17136469

Methods, systems and computer program products for automated testing of dialog systems are provided herein. A computer-implemented method includes receiving information pertaining to a given conversation workspace of an automated dialog system and identifying test case inputs to the automated dialog system, the test case inputs comprising user input for the given conversation workspace that has portions thereof modified and which the automated dialog system maps to a different intent and/or a different entity relative to the user input. The method further includes generating human-interpretable explanations of mappings of portions of the test case inputs to the different intent and/or entity, generating suggestions for modifying intents, entities and dialog flows of the given conversation workspace such that the test case inputs map to the same intent and/or the same entity as their corresponding user input, and outputting the suggestions and the human-interpretable explanations to a user.

Machine learningNatural languageSpeechKnowledge representationPlanningAI hardwareG06F 40/30G06F 40/35G06F 40/247G06F 40/295G06F 40/56G06N 5/045G06N 7/01G06N 3/006+1 more

AI classification

Natural language1.00
Speech1.00
Planning1.00
Machine learning0.98
AI hardware0.87
Knowledge representation0.75
Evolutionary computation0.03
Vision0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 547670055

Assignors

LOSALKA, ARPAN, SAHA, DIPTIKALYAN

On an employer assignment, the assignors are typically the inventors.

From the same owner

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