Leveraging Concepts with Information Retrieval Techniques and Knowledge Bases

Patent №

US 11,663,253

Granted

2023-05-30

Filed 2019

Owner

VERINT AMERICAS INC.

Lab

AI components

5

ml · nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16694532

Various embodiments are described which leverage techniques for breaking down critical ideas from an inputted phrase into concepts in order to provide a response that is more relevant to the inputted phrase. In this regard, concepts and/or concept patterns are utilized with information retrieval searching to provide more relevant and concise documents in response to an inputted phrase. In addition, concepts and/or concept patterns are utilized with respect to assessing information (e.g., documents) available in a knowledge base and building appropriate pre-defined responses to an inputted phrase.

AI classification

Natural language1.00
Speech1.00
Planning1.00
Knowledge representation1.00
Machine learning1.00
AI hardware0.03
Vision0.03
Evolutionary computation0.00

Ownership

VERINT AMERICAS INC.

assignment · 527570679

Assignors

MILLER, TANYA M., ZARTLER, MARK

On an employer assignment, the assignors are typically the inventors.

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