METHODS AND SYSTEMS FOR CODELESS CHATBOT DEVELOPMENT

Patent №

US 11,699,431

Granted

2023-07-11

Filed 2021

Owner

ALLSTATE SOLUTIONS PRIVATE LIMITED

Lab

AI components

4

nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17469241

Embodiments include implementing an iterative process to automatically develop a chatbot conversation for a conversation designer by receiving a conversation design input of one or more conversation design inputs from the conversation designer, identifying an intent based on the conversation design input, generating a development event based on the intent, retrieving a conversation chat flow from a set of conversation chat flows of a code sheet based on the development event, the code sheet comprising a set of conversations, the set of conversation chat flows, and a set of rules for code retrieval based on the set of conversations and the set of conversation chat flows, retrieving a chatbot computer program code based on the conversation chat flow and the set of rules from the code sheet, and repeating the iterative process until the chatbot computer program code is automatically retrieved from a code repository for each conversation design input.

Natural languageKnowledge representationPlanningAI hardwareG10L 15/02G06F 8/30G06F 8/36G06F 40/20G06F 40/40G06N 3/006G06N 3/08H04L 51/02+1 more

AI classification

Natural language1.00
Knowledge representation1.00
Planning1.00
AI hardware0.99
Machine learning0.39
Speech0.28
Vision0.00
Evolutionary computation0.00

Ownership

ALLSTATE SOLUTIONS PRIVATE LIMITED

assignment · 577800469

Assignors

SHEPAL, CHINMAYEE

On an employer assignment, the assignors are typically the inventors.

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