NETWORK-ACCESSIBLE INTELLIGENT TELEPHONE SERVICE

Patent №

US 5,509,060

Granted

1996-04-16

Filed 1993

Owner

AMERICAN TELEPHONE AND TELEGRAPH COMAPANY

Lab

AI components

2

speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

08155614

The invention provides a telephone caller with ready access, regardless of his or her location, to an array of calling features and services through an automated interface. The invention provides a caller with these features and services by accessing a central database via a regional processing node. In this manner, a caller may access the same personalized telephone services from anywhere in the world without having to be aware of, or conform to, particular protocols or access procedures required within any given local telephone network. The invention also serves to prompt the caller in the caller's language-of-choice, and accepts commands via standard dual-tone multi-frequency ("DTMF") signals and/or verbally in the caller's language-of-choice.

SpeechPlanningH04M 3/4228H04M 3/487H04Q 3/005H04M 3/382H04M 3/42229H04M 3/44H04M 7/00H04M 2201/40+3 more

AI classification

Speech1.00
Planning0.96
Natural language0.07
Vision0.02
Machine learning0.02
AI hardware0.01
Knowledge representation0.00
Evolutionary computation0.00

Ownership

AMERICAN TELEPHONE AND TELEGRAPH COMAPANY

assignment · 67890287

Assignors

HALL, STEVEN ANDREW, JONES, BEVERLY MARALYN, KING, ORLANDO S., KUNG, HILARY L., PYE, DEBORAH ANN

On an employer assignment, the assignors are typically the inventors.

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