TELEPHONE TRANSACTION PROCESSING AS A PART OF A CALL TRANSPORT

Patent №

US 5,966,429

Granted

1999-10-12

Filed 1998

Owner

Lab

AI components

1

speech

Assignment

None on record

Dataset

AIPD

2023_r1 edition

Application

09170929

A telephone transaction processing system is disclosed. Processing of telephone transactions, such as credit card transactions, financial account debiting, or information collection, is facilitated by an agent that may be integrated into the transport of the carrier as an enhanced service, the telephone network of a local or long distance company, or a private branch exchange or computer or separate processor supporting said telephone call. The agent may be invoked through touch tones or voice commands by any party on a completed telephone call and may be invoked multiple times during a conversation.

SpeechG06Q 20/16H04M 3/493H04M 15/34H04M 17/106H04M 2017/14H04M 2201/40H04Q 1/45

AI classification

Speech0.99
Planning0.19
Natural language0.03
Knowledge representation0.03
Evolutionary computation0.00
Machine learning0.00
AI hardware0.00
Vision0.00
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