INTERACTION MONITOR AND INTERACTION HISTORY FOR SERVICE APPLICATIONS

Patent №

US 6,401,111

Granted

2002-06-04

Filed 1998

Owner

IBM CORPORATION

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09151833

A conversation monitoring system includes a communication network, two or more parties coupled to the communication network, each party having a computer application, and a conversation monitor located at at least one of the parties and adapted to provide an interaction history of long running conversations accessible to each computer application.

AI classification

Natural language1.00
Planning1.00
Knowledge representation0.97
AI hardware0.44
Machine learning0.07
Speech0.03
Vision0.00
Evolutionary computation0.00

Ownership

IBM CORPORATION

assignment · 95100845

Assignors

DAN, ASIT, GOYAL, AMBUJ, PARR, FRANCIS N.

On an employer assignment, the assignors are typically the inventors.

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