WARRANTY TRANSACTION SYSTEM AND METHOD

Patent №

US 6,934,686

Granted

2005-08-23

Filed 2000

Owner

I2 TECHNOLOGIES, INC.

+3 more

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09608792

A warranty transaction system (30) includes a user interface (32) that receives a warranty request from a customer computer (20) using a communications network (12). The warranty request indicates an item a customer desires to cover under a warranty. The warranty transaction system (30) also includes a warranty generation engine (34) that generates one or more warranty packages that are consistent with the warranty request. The warranty packages are created according to one or more rules. The user interface (32) communicates the warranty packages to the customer computer (20), receives a selection of at least one warranty package from the customer computer (20), and communicates the selected warranty package to one or more warranty provider computers (40) using the communications network (12). In a more particular embodiment, the user interface (32) receives bids on the selected warranty package from one or more warranty provider computers (40) and communicates the bids to the customer computer (20). The user interface (32) receives an acceptance of a bid from the customer computer (20) and communicates the acceptance to the warranty provider computer (40) that communicated the accepted bid.

PlanningG06Q 30/06G06Q 30/0641G06Q 40/02G06Q 40/08

AI classification

Planning0.83
Knowledge representation0.07
Vision0.03
Machine learning0.02
Natural language0.00
AI hardware0.00
Evolutionary computation0.00
Speech0.00

Ownership

I2 TECHNOLOGIES, INC.

assignment · 109340995

I2 TECHNOLOGIES US, INC.

assignment · 120370577

JDA TECHNOLOGIES US, INC

assignment · 264680119

JDA SOFTWARE GROUP, INC.

assignment · 267400676

Assignors

RAJAGOPALAN, ARJUN

On an employer assignment, the assignors are typically the inventors.

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