Patent №
US 6,973,620
Granted
2005-12-06
Filed 2001
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
1
speech
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
09947863
A method, apparatus, and computer instructions for providing user support. In response to a user input requesting real-time user support for an application, a request is generated for the real-time user support, wherein the request includes context information regarding the application. The request is sent to initiate a communications link for real-time user support.
SpeechG06F 9/453
AI classification
Speech0.60
Natural language0.16
AI hardware0.06
Knowledge representation0.05
Planning0.03
Evolutionary computation0.00
Machine learning0.00
Vision0.00
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 121610357
Assignors
GUSLER, CARL PHILLIP, HAMILTON II, RICK ALLEN
On an employer assignment, the assignors are typically the inventors.
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