OUTBOUND DIALING DECISION CRITERIA BASED

Patent №

US 7,023,980

Granted

2006-04-04

Filed 2002

Owner

AVAYA TECHNOLOGY CORP.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10310499

A dialer for managing outgoing contacts is provided that includes a contact filtration agent 144 operable to retrieve presence information associated with a party to be contacted and determine, based on the presence information, whether or not to contact the party and, if so, when and where to contact the party.

PlanningH04M 3/42374H04M 3/5158H04M 3/42093H04M 3/42365H04M 2242/30

AI classification

Planning0.98
Natural language0.21
AI hardware0.01
Evolutionary computation0.00
Machine learning0.00
Knowledge representation0.00
Speech0.00
Vision0.00

Ownership

AVAYA TECHNOLOGY CORP.

assignment · 135760167

Assignors

LENARD, ROHAN

On an employer assignment, the assignors are typically the inventors.

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