METHOD AND SYSTEM FOR INTEGRATION OF VOICE MAIL AND CALL PROCESSING SYSTEMS WITH COMPUTER-BASED ELECTRONIC CALENDAR APPLICATIONS
Patent №
US 7,054,918
Granted
2006-05-30
Filed 2003
Owner
INTERVOICE LIMITED PARTNERSHIP
Lab
—
AI components
2
ml · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10641839
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a particular LAN user's schedule, as reflected in an electronic calendar application, is used to properly route calls via the automatic call routing system. Alternative embodiments providing for the scheduling of events in the electronic calendar as well as the dissemination of information through the communication system are also disclosed.
AI classification
Ownership
INTERVOICE LIMITED PARTNERSHIP
assignment · 144970957
Assignors
POLCYN, MICHAEL J.
On an employer assignment, the assignors are typically the inventors.