USER ASSISTANCE SYSTEM

Patent №

US 7,240,297

Granted

2007-07-03

Filed 2000

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09592387

A method and system for providing user assistance in utilizing a computer program is disclosed that provides the capability for combining an active display of the past, current, and future steps in an ongoing process with a series of associated decision panels and forms to be completed in order to carry out the steps. A navigator bar, which is situated adjacent to and can be scrolled independently of information appearing in a client area of a computer screen display, provides a user of the computer program with a map of the steps already executed, the current step being executed, and the most likely steps to be performed based on the current step being executed. If the user selects a different step to be the current step, the display of most likely future steps to be performed changes, if appropriate.

AI classification

Planning1.00
Knowledge representation0.45
Machine learning0.40
Evolutionary computation0.16
AI hardware0.11
Vision0.01
Natural language0.00
Speech0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 108900631

Assignors

ANDERSON, CARL T., BUSH, GREGORY F., FAORO, MICHAEL, KAHLER, SUSAN E., LEE, ALBERTA, LESKOVEC, JANET L., LILES, SUSAN E., PERCIVAL, LYNN, WELLS, KEITH A.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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