METHOD FOR FACILITATING PROBLEM RESOLUTION

Patent №

US 7,440,933

Granted

2008-10-21

Filed 2004

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

Lab

IBM Research

AI components

nlp · kr · planning · evo · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10871143

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Disclosed is a data processing system-implemented method. The data processing system-implemented method includes configuring a symptom pathway that leads to a solution, and associating a usage indicator with the symptom pathway, the usage indicator indicating a frequency in which the symptom pathway was previously implemented for successfully resolving previously experienced problems.

Natural language Knowledge representation Planning Evolutionary computation AI hardwareG06N 5/022

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AI classification

Planning1.00

Natural language1.00

Knowledge representation1.00

Evolutionary computation0.77

AI hardware0.57

Machine learning0.19

Vision0.00

Speech0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 152410531

Assignors

ABRASHKEVICH, ALEXANDER, ABRASHKEVICH, DMITRI, BAILEY, JOHN H., CHEN, SEAN, COTTINGHAM, JAMES B., ETGEN, MICHAEL PETER, RATNALA, VIJAYA, VAN VEEN, FREDERICK O.G., WAMBOLDT, MICHAEL LAVERNE, WILDING, MARK FRANCIS

On an employer assignment, the assignors are typically the inventors.

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Cites (16)

SYSTEMS AND METHODS FOR DIAGNOSING ELECTRONIC SYSTEMSUS 6,782,345 · 2004 DIAGNOSTIC SYSTEM AND METHODUS 6,574,537 · 2003 SYSTEM FOR COMBINING PLURALITY OF INPUT CONTROL POLICIES TO PROVIDE A COMPOSITIONAL OUTPUT CONTROL POLICYUS 6,473,851 · 2002 COMPUTER PLATFORM ALARM AND CONTROL SYSTEMUS 6,446,058 · 2002 SYSTEM AND METHOD FOR GENERATING PERFORMANCE MODELS OF COMPLEX INFORMATION TECHNOLOGY SYSTEMSUS 6,311,175 · 2001 INTELLIGENT USER ASSISTANCE FACILITY FOR A SOFTWARE PROGRAMUS 6,260,035 · 2001 INTELLIGENT USER ASSISTANCE FACILITY FOR A SOFTWARE PROGRAMUS 6,233,570 · 2001 METHOD FOR GENERATING A MULTI-STRATA MODEL AND AN INTELLECTUAL INFORMATION PROCESSING DEVICEUS 6,171,109 · 2001 MULTIPLE-AGENT HYBRID CONTROL ARCHITECTURE FOR INTELLIGENT REAL-TIME CONTROL OF DISTRIBUTED NONLINEAR PROCESSESUS 6,088,689 · 2000 INTELLIGENT USER ASSISTANCE FACILITYUS 6,021,403 · 2000 AUTONOMOUS KNOWLEDGE DISCOVERY SYSTEM AND METHODUS 5,933,818 · 1999 METHODS AND APPARATUS FOR MONITORING EVENTS AND IMPLEMENTING CORRECTIVE ACTION IN A COMPUTER SYSTEMUS 5,893,083 · 1999 METHOD AND APPARATUS FOR APPLYING IF-THEN-ELSE RULES TO DATA SETS IN A RELATIONAL DATA BASE AND GENERATING FROM THE RESULTS OF APPLICATION OF SAID RULES A DATABASE OF DIAGNOSTICS LINKED TO SAID DATA SETS TO AID EXECUTIVE ANALYSIS OF FINANCIAL DATAUS 5,701,400 · 1997 COMPUTER INTEGRATED MANUFACTURING REWORK APPARATUS AND METHODUS 5,239,487 · 1993 Patent US 5,875,431US 5,875,431 Patent US 6,442,438US 6,442,438

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