USING MESSAGES TO EXTEND CRM FUNCTIONALITY

Patent №

US 7,669,205

Granted

2010-02-23

Filed 2005

Owner

MICROSOFT CORPORATION

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11290078

A method of extending the functionality of an API in a CRM program and system to implement the method is disclosed. The method may allow a user to use request and response messages to be communicated with a single interface that may be exposed as a CRM web service module to create new business logic and operations by extending previously defined classes.

AI classification

AI hardware1.00
Planning1.00
Knowledge representation0.94
Natural language0.33
Machine learning0.16
Vision0.00
Speech0.00
Evolutionary computation0.00

Ownership

MICROSOFT CORPORATION

assignment · 171160708

Assignors

GHANAIE-SICHANIE, ARASH, TKATCH, ALEXANDER, WHITTENBERGER, KEVIN M., OTT, MICHAEL J., MILLER, MICHAELJON

On an employer assignment, the assignors are typically the inventors.

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