METHODS AND COMPUTER PROGRAM PRODUCTS FOR BENCHMARKING MULTIPLE COLLABORATIVE SERVICES PROVIDED BY ENTERPRISE SOFTWARE

Patent №

US 7,783,469

Granted

2010-08-24

Filed 2007

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

3

ml · nlp · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11620415

A simulated collaborative mix workload for determining the performance of enterprise software includes a combination of mail, instant messaging, electronic meetings, documents, and electronic learning. The workload is generated by executing a team spaces path, documents path, learning path, messaging path, web conference path, or various combinations thereof. The team spaces path generates a simulated discussion with team members and generates a search query for locating a forum within the team space. The documents path generates a library search to locate, open, and read the document, and generates a simulated chat about the document. The learning path launches a simulated course and assessment activity. The messaging path reads a simulated email, attaches a document thereto, and sends the email. The web conference path generates a web conference attended by a plurality of simulated users. At least one of the workload tasks is performed more than once.

AI classification

Planning1.00
Machine learning0.97
Natural language0.95
Knowledge representation0.09
AI hardware0.01
Speech0.00
Evolutionary computation0.00
Vision0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 187170149

Assignors

FRANCIS, ARTHUR R., SNYDER, SCOTT H., KING, STEPHEN T., HANIS, SUSAN S.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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