METHOD FOR SOLVING APPLICATION FAILURES USING SOCIAL COLLABORATION

Patent №

US 7,904,403

Granted

2011-03-08

Filed 2007

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

ml · nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11966162

A computer-implemented method, system and computer usable program code for solving an application failure using social collaboration are provided. A search request to search a central repository of knowledge is received. The search request comprises a user identity and an application failure problem to be solved. The central repository of knowledge comprises data regarding attempts to solve an application failure problem compiled from registered users of the central repository of knowledge. A determination is made as to whether the application failure problem to be solved exists in the central repository. If the application failure problem to be solved exists within the central repository, search results for previous attempts at solving the application failure problem are collected. The search results are ranked based on a frequency of access and feedback from users and are grouped according to social groupings defined by the requester. The results are displayed to a requester.

AI classification

Planning1.00
Natural language1.00
Knowledge representation1.00
Machine learning0.95
AI hardware0.69
Vision0.01
Evolutionary computation0.01
Speech0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 203010550

Assignors

BIRSAN, VALENTINA, LITOIU, MARIN, QUAN, KEVIN, WARD, PAUL ANDREW SOLOMON

On an employer assignment, the assignors are typically the inventors.

From the same owner

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