METHOD AND APPARATUS PROVIDING SENDER INFORMATION BY WAY OF A PERSONAL VIRTUAL ASSISTANT (PVA)

Patent №

US 8,041,765

Granted

2011-10-18

Filed 2008

Owner

AVAYA TECHNOLOGY LLC

Lab

AI components

2

nlp · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12038521

A method, apparatus and computer program product for providing additional information related to a sender of a communication is presented. A communication intended for a recipient is received, the communication including information related to the sender of the communication. A Personal Virtual Assistant (PVA) acquires in real time additional information related to the sender of the communication. The additional information related to the sender of the communication is then presented to the recipient attached to the communication where possible. The PVA is capable of acting on the recipient's real time instructions relating to the additional information.

Natural languagePlanningG06Q 10/063116G06F 3/165G06Q 10/107G06Q 10/1093G06Q 10/1097G10L 21/10H04M 2203/2072

AI classification

Planning0.94
Natural language0.67
Speech0.09
AI hardware0.02
Vision0.02
Machine learning0.00
Knowledge representation0.00
Evolutionary computation0.00

Ownership

AVAYA TECHNOLOGY LLC

assignment · 205700568

Assignors

KRISHNASWAMY, VENKATESH, ROSS, TIMOTHY IAN, EDAMADAKA, RAJESHWARI, IU, JACK, DHARA, KRISHNA KISHORE

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC