METHOD AND APPARATUS PROVIDING SENDER INFORMATION BY WAY OF A PERSONAL VIRTUAL ASSISTANT (PVA)
Patent №
US 8,041,765
Granted
2011-10-18
Filed 2008
Owner
AVAYA TECHNOLOGY LLC
Lab
—
AI components
2
nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12038521
A method, apparatus and computer program product for providing additional information related to a sender of a communication is presented. A communication intended for a recipient is received, the communication including information related to the sender of the communication. A Personal Virtual Assistant (PVA) acquires in real time additional information related to the sender of the communication. The additional information related to the sender of the communication is then presented to the recipient attached to the communication where possible. The PVA is capable of acting on the recipient's real time instructions relating to the additional information.
AI classification
Ownership
AVAYA TECHNOLOGY LLC
assignment · 205700568
Assignors
KRISHNASWAMY, VENKATESH, ROSS, TIMOTHY IAN, EDAMADAKA, RAJESHWARI, IU, JACK, DHARA, KRISHNA KISHORE
On an employer assignment, the assignors are typically the inventors.