METHODS AND APPARATUS FOR INTELLIGENT SELECTION OF GOODS AND SERVICES IN TELEPHONIC AND ELECTRONIC COMMERCE
Patent №
US 8,306,908
Granted
2012-11-06
Filed 2006
Owner
WEST CORPORATION
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
11368271
The invention provides methods, systems, and computer readable media of performing account acquisitions while associating pending transactions with applications for such accounts. One embodiment includes obtaining transaction information for preliminary transaction(s) by which a customer orders goods and/or services, proposing one or more additional transactions relating to goods and/or services to the customer, along with new accounts to pay for such preliminary or additional transactions, and associating the preliminary or additional transactions is with the new account application as pending transactions. Finally, the method can include requesting approval of the new application, with the transaction for goods/services associated with the application in a pending status. In another embodiment, a method includes receiving and approving an application for a new account, evaluating whether one or more pending transactions are associated with the new account or the application for the same, with the pending transaction(s) having been proposed before the application was approved.
AI classification
Ownership
WEST CORPORATION
assignment · 174570813
Assignors
BARKER, THOMAS B, STRUBBE, TODD B, KEMPKES, RODNEY J, PETTAY, MARK J, JOHNSON, ROBERT E
On an employer assignment, the assignors are typically the inventors.