METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
Patent №
US 8,462,918
Granted
2013-06-11
Filed 2009
Owner
SOUNDBITE COMMUNICATIONS, INC.
Lab
—
AI components
2
nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12626312
A messaging platform includes a text messaging subsystem that includes a suite of enhancements that facilitate implementation of a multi-channel communications strategy with high level and fine-grained control over outbound message creation or inbound message handling.
Natural languagePlanningH04M 3/5183G06F 40/279H04L 51/02H04M 3/42059H04M 3/42382H04M 3/44H04M 3/5158H04W 4/12
AI classification
Natural language1.00
Planning1.00
Knowledge representation0.37
Evolutionary computation0.16
AI hardware0.14
Speech0.01
Machine learning0.00
Vision0.00
Ownership
SOUNDBITE COMMUNICATIONS, INC.
assignment · 304000061
Assignors
SEGALL, TIMOTHY R., GREENBERG, BORIS
On an employer assignment, the assignors are typically the inventors.
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