METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
Patent №
US 9,876,908
Granted
2018-01-23
Filed 2016
Owner
SOUNDBITE COMMUNICATIONS, INC.
+1 more
Lab
—
AI components
5
nlp · kr · planning · evo · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
15276443
A messaging platform includes a text messaging subsystem that includes a suite of enhancements that facilitate implementation of a multi-channel communications strategy with high level and fine-grained control over outbound message creation or inbound message handling.
Natural languageKnowledge representationPlanningEvolutionary computationAI hardwareH04M 3/5183G06F 40/279H04L 51/02H04M 3/42059H04M 3/42382H04M 3/44H04M 3/5158H04W 4/12
AI classification
Natural language1.00
Planning0.99
AI hardware0.76
Knowledge representation0.71
Evolutionary computation0.54
Speech0.47
Machine learning0.01
Vision0.00
Ownership
SOUNDBITE COMMUNICATIONS, INC.
assignment · 407880134
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
merger · 407880164
Assignors
SEGALL, TIMOTHY R., GREENBERG, BORIS
On an employer assignment, the assignors are typically the inventors.
From the same owner
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