IMPLEMENTING KEY PERFORMANCE INDICATORS IN A SERVICE MODEL

Patent №

US 8,538,787

Granted

2013-09-17

Filed 2007

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

2

kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11764497

A service model of resources is created and the resources are mapped to a plurality of templates. The service model represents real-time characteristics of resources for an enterprise. Rule-based Key Performance Indicators (KPIs) are then configured on the templates and thereby applied to the depicted resources, and the overall health of the system that utilizes the depicted resources depicted is determined. These KPI's can be chained in a way that allows the user a large amount of flexibility to report the metrics most relevant to the health of the business.

Knowledge representationPlanningG06Q 10/06G06Q 10/06312G06Q 10/06393Y02P 90/80

AI classification

Planning1.00
Knowledge representation1.00
AI hardware0.09
Vision0.04
Machine learning0.00
Evolutionary computation0.00
Natural language0.00
Speech0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 194440466

Assignors

BRAUN, ALAN D., GRAF, ISAAC J., PERELMAN, SHOEL D.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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