Intelligent Outbound Calling

Patent №

US 8,553,868

Granted

2013-10-08

Filed 2010

Owner

XCAST LABS, INC.

+1 more

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12720336

A method, system, and computer program product for providing Intelligent Outbound Calling provides enhanced calling services even when the called party is not a customer to such a service. A method for providing calling services may comprise storing contact information for a customer, the contact information comprising information relating to a plurality of contacts associated with the customer and for each contact, a plurality of contact telephone numbers, receiving an indication of a contact selected from among the plurality of contacts, and dialing a plurality of calls to the plurality of contact telephone numbers for the selected contact.

PlanningH04M 3/46H04M 1/2749H04M 3/42314

AI classification

Planning0.97
Natural language0.05
Evolutionary computation0.00
AI hardware0.00
Speech0.00
Machine learning0.00
Knowledge representation0.00
Vision0.00

Ownership

XCAST LABS, INC.

assignment · 240520815

RESTOREN PARTNERS

assignment · 614320859

Assignors

SMELYANSKY, VLADIMIR

On an employer assignment, the assignors are typically the inventors.

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