Patent №
US 8,565,384
Granted
2013-10-22
Filed 2010
Owner
THE TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK
Lab
—
AI components
2
speech · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12524034
Systems, methods, and media for connecting emergency communications are provided. For example, the methods can include: receiving an emergency communication at a particular public safety answering point from a caller directed to the particular public safety answering point by a location-to-service system; creating a conference on a conference system in response to the particular public safety answering point accepting the emergency communication; selecting a particular call-taker of a plurality of call-takers; sending the particular call-taker an invitation to accept the emergency communication; in response to receiving an indication that the particular call-taker has accepted the emergency communication, connecting the selected call-taker to the conference; connecting the caller to the conference; determining the location of the caller; querying the location-to-service system to identify at least one particular emergency responder of a plurality of emergency responders; and connecting at least one of the at least one particular emergency responder to the conference.
AI classification
Ownership
THE TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK
assignment · 248270849
Assignors
SCHULZRINNE, HENNING G., SONG, WONSANG, KIM, JONG YUL
On an employer assignment, the assignors are typically the inventors.