AUTOMATIC COMPLAINT REGISTRATION FOR VIOLATIONS OF TELEPHONIC COMMUNICATION REGULATIONS

Patent №

US 8,577,009

Granted

2013-11-05

Filed 2006

Owner

FOTTA, KEITH A.

+1 more

Lab

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11550496

In an embodiment, a method comprises receiving call information to record a complaint from a called party against a calling party relating to receipt of a call and adding the call information to a complaint database. The call information may be retrieved from the complaint database and a check made for a match between called party information in a regulatory database and the call information. The call information may be updated in the complaint database based on results of the match checking. Reverse lookup information in a third party database may be requested with the call information updated in the complaint database based on results of the request. An entity may request complaint information from the complaint database. In response to the request, an application server may retrieve the requested complaint information from the complaint database and deliver the retrieved complaint information to the entity.

AI classification

Natural language1.00
Planning0.98
Knowledge representation0.92
AI hardware0.00
Evolutionary computation0.00
Speech0.00
Machine learning0.00
Vision0.00

Ownership

FOTTA, KEITH A.

assignment · 195790552

FIRST ORION CORP.

assignment · 196190014

Assignors

BOUDRIEAU, RICHARD P.

On an employer assignment, the assignors are typically the inventors.

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