AUTOMATIC COMPLAINT REGISTRATION FOR VIOLATIONS OF TELEPHONIC COMMUNICATION REGULATIONS
Patent №
US 8,577,009
Granted
2013-11-05
Filed 2006
Owner
FOTTA, KEITH A.
+1 more
Lab
—
AI components
3
nlp · kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
11550496
In an embodiment, a method comprises receiving call information to record a complaint from a called party against a calling party relating to receipt of a call and adding the call information to a complaint database. The call information may be retrieved from the complaint database and a check made for a match between called party information in a regulatory database and the call information. The call information may be updated in the complaint database based on results of the match checking. Reverse lookup information in a third party database may be requested with the call information updated in the complaint database based on results of the request. An entity may request complaint information from the complaint database. In response to the request, an application server may retrieve the requested complaint information from the complaint database and deliver the retrieved complaint information to the entity.
AI classification
Ownership
FOTTA, KEITH A.
assignment · 195790552
FIRST ORION CORP.
assignment · 196190014
Assignors
BOUDRIEAU, RICHARD P.
On an employer assignment, the assignors are typically the inventors.