Automatic Communications Forwarding to Displaced Employees

Patent №

US 8,577,013

Granted

2013-11-05

Filed 2012

Owner

WEST CORPORATION

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13346801

A system comprises a connection accessible to one or more incoming nodes, a call transfer interface for connecting the connection with the incoming nodes to a call transfer module capable of communicating with the incoming nodes, a distributed network of two or more provider nodes interfacing with the call transfer module through a router, the router connected to the call transfer module and provider nodes connected to the distributed network, said provider nodes connected to the incoming nodes through the router connected to the call transfer module connected to the call transfer interface and routed by the router in accordance with a provider node priority.

PlanningA61K 31/235A61P 3/00A61P 3/04C12N 5/0653C12N 2500/76

AI classification

Planning0.64
Evolutionary computation0.06
Knowledge representation0.02
Machine learning0.00
Vision0.00
Natural language0.00
Speech0.00
AI hardware0.00

Ownership

WEST CORPORATION

assignment · 308220679

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