SYSTEM AND METHOD FOR EFFICIENTLY REDUCING TRANSCRIPTION ERROR USING HYBRID VOICE TRANSCRIPTION
Patent №
US 8,645,136
Granted
2014-02-04
Filed 2010
Owner
INTELLISIST, INC.
Lab
—
AI components
5
ml · nlp · vision · speech · kr
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12840190
A system and method for efficiently reducing transcription error using hybrid voice transcription is provided. A voice stream is parsed from a call into utterances. An initial transcribed value and corresponding recognition score are assigned to each utterance. A transcribed message is generated for the call and includes the initial transcribed values. A threshold is applied to the recognition scores to identify those utterances with recognition scores below the threshold as questionable utterances. At least one questionable utterance is compared to other questionable utterances from other calls and a group of similar questionable utterances is formed. One or more of the similar questionable utterances is selected from the group. A common manual transcription value is received for the selected similar questionable utterances. The common manual transcription value is assigned to the remaining similar questionable utterances in the group.
AI classification
Ownership
INTELLISIST, INC.
assignment · 265800381
Assignors
MILSTEIN, DAVID
On an employer assignment, the assignors are typically the inventors.