AUTOMATING HELP TASKS ACROSS MULTIPLE DEVICES

Patent №

US 8,655,952

Granted

2014-02-18

Filed 2012

Owner

GOOGLE INC.

AI components

2

kr · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13656640

A method and/or system for automating help task across multiple devices may include receiving from a requesting device a request for help instructions corresponding to a receiving electronic device, where the receiving device is not the requesting device. Help instructions may be sent to the requesting device in response to the request for help instructions. A request to automate the help instructions on the receiving device may be received from the requesting device. Automation data may be sent to the receiving device in response to the request to automate the help instructions. A determination may be made of whether the requesting device corresponds to a particular user. A determination of the receiving device may be made from a plurality of devices corresponding to the particular user. Automation status may be sent to the requesting device indicative of whether the help instructions were automated on the receiving device.

AI classification

Knowledge representation0.94
AI hardware0.73
Planning0.44
Speech0.00
Natural language0.00
Vision0.00
Machine learning0.00
Evolutionary computation0.00

Ownership

GOOGLE INC.

assignment · 291680538

Assignors

SCHILIT, WILLIAM NOAH

On an employer assignment, the assignors are typically the inventors.

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