OPTIMIZING BUSINESS PROCESS MANAGEMENT MODELS

A method of optimizing a Business Process Management (BPM) model, where the model is associated with a plurality of key performance indicators depending on a control parameter vector that includes a plurality of control parameters, may include separating the plurality of control parameters into a linear control parameter vector and a non-linear control parameter vector. A set of candidate values may be iteratively calculated for the control parameter vector. Each candidate value may be determined for a preselected value of a non-linear control parameter belonging to the non-linear control parameter vector from execution of a mixed integer program model associated with the BPM model, the key performance indicators and the preselected value of the non-linear control parameter vector. The method may further include adjusting the BPM model based on at least one of the candidate values.