SYSTEM AND METHOD FOR ROUTING COMMUNICATIONS

Patent №

US 8,948,356

Granted

2015-02-03

Filed 2013

Owner

TWILIO, INC.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14054439

A system and method that includes receiving a communication request of an account, the communication request including communication properties; identifying at least two routing options of a route priority list, the routing options capable of completing the communication request and identified according to a priority heuristic; generating a communication cost from the communication properties; and upon receipt of the routing response and the communication cost response, executing a communication with a routing option of the routing priority list and committing a cost of the communication to the account.

PlanningH04M 15/8044H04M 7/0012H04M 15/8055H04M 15/82H04M 15/8351H04M 15/84H04M 15/85H04M 15/851+2 more

AI classification

Planning1.00
Knowledge representation0.04
Natural language0.01
Machine learning0.00
Evolutionary computation0.00
AI hardware0.00
Vision0.00
Speech0.00

Ownership

TWILIO, INC.

assignment · 314090682

Assignors

NOWACK, MATTHEW D, MALATACK, PATRICK, WILSHER, THOMAS, SELPH, CHAD

On an employer assignment, the assignors are typically the inventors.

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