CONTEXTUAL LEAD GENERATION IN AN AUTOMATED COMMUNICATION LINK ESTABLISHMENT AND MANAGEMENT SYSTEM

Patent №

US 8,948,372

Granted

2015-02-03

Filed 2014

Owner

CONNECTANDSELL, INC.

Lab

AI components

5

ml · nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14161339

Methods and systems are disclosed herein for contextual lead generation in an automated communication link establishment and management system. In addition, systems and methods are disclosed for automatically integrating an automated calling system with a customer relationship management system, contact management system, and/or task management system, so that historical information stored concerning past contact activity and automated calling sessions relating to contacts is automatically updated in the customer relationship management system, contact management system, and/or task management system.

Machine learningNatural languageSpeechKnowledge representationPlanningH04M 3/5158H04M 3/5175H04M 2203/552H04M 2203/555H04M 2203/558

AI classification

Natural language1.00
Planning1.00
Machine learning0.91
Knowledge representation0.89
Speech0.85
AI hardware0.01
Evolutionary computation0.00
Vision0.00

Ownership

CONNECTANDSELL, INC.

assignment · 323430755

From the same owner

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