CALLING CONTACTS USING A WIRELESS HANDHELD COMPUTING DEVICE IN COMBINATION WITH A COMMUNICATION LINK ESTABLISHMENT AND MANAGEMENT SYSTEM

Patent №

US 11,516,342

Granted

2022-11-29

Filed 2021

Owner

CONNECTANDSELL, INC.

Lab

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17231539

A mobile application for a wireless handheld computing device, such as a smartphone, is disclosed in combination with a communication link establishment and management system. Systems and methods are disclosed for calling desired contacts using a smartphone that can take advantage of the power and efficiency of agent-assisted dialing provided by the communication link establishment and management system. The systems and methods automatically integrate with a customer relationship management (CRM) system connected to the communication link establishment and management system.

Natural languageKnowledge representationPlanningH04M 3/5158H04M 3/5175G06Q 30/02H04M 1/72469H04M 3/42093H04M 3/432H04M 3/5183G06Q 10/06393+4 more

AI classification

Planning1.00
Natural language0.89
Knowledge representation0.88
Evolutionary computation0.20
AI hardware0.02
Machine learning0.01
Speech0.00
Vision0.00

Ownership

CONNECTANDSELL, INC.

assignment · 559320304

Assignors

BEALL, CHRISTOPHER W., SHAH, DHRUV H.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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